Located in Seattle, doxo was founded as a partnership between several venture capitalists, including Amazon CEO Jeff Bezos’ firm, Bezos Expeditions. Their goal with this venture was to make it easier for people and small businesses to pay their bills no matter where they are when they’re due, all from one single account. This is no scam; their network now includes many businesses large and small, who are interested in increasing their interactions with their customers, and thus learning more about their markets and how they work.
In other words, the doxo system is not only great for customers who are trying to make sure their bills are paid on time, but it’s also great for the companies who join the doxo network because they gain insight into their customer base and the markets for their products.
As of now, doxo can point to millions of users and they can rightfully claim it has changed the way those millions pay their bills. It is the first crowd-sourced, consumer-centered bill paying solution. It means those millions of people can take full control of how they pay their bills, whether they do so via credit or debit card, direct transfer from a checking account or anything else that’s viable. They can also use a computer at home or they can use a phone or a tablet on the road. Recently, doxo worked to expand its entire operation, to make sure their customers know they are intent on preventing scams. They have doubled their customer base, sure, but they have also expanded their customer service and support capability.